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FAQS

Where are you located?

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Our warehouse is currently in San Diego, CA.

When will my order ship?

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Orders ship via USPS mail within 1-2 business days. Orders placed before 10AM PST typically ship same-day.

When will my game ship?

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We aim to have all orders fulfilled within 1-2 business days, usually sooner than that but we’re currently self-fulfilling and raising a family and we appreciate your patience

Where is my order?

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Please refer to your shipping confirmation email for a tracking number that you can use by searching on google with that number. Some orders may be delayed due to shipping delays due to import backlogs affecting ports worldwide.

I want to send y’all videos of us playing the game, how can do that?

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Tag or DM us on IG or Facebook at @ItsContagiousTheGame!

Or, leave us a review with your video or photos here!

I'd like to make a bulk purchase or partner with your company, how can I reach out?

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Send us an email to delight@itscontagious.game and we will respond within 48hrs.

Is this game making light of a very serious situation?

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Humor is one of the many ways we process grief. While anger, sadness, frustration, or other emotions are equally valid in challenging times, humor is also a useful tool in helping process challenging experiences. We’ve had first hand experience of COVID-19 and know it’s serious, which is why we also designed the artwork and Power Cards to reflect best safety habits when it comes to infectious diseases like COVID-19.

In addition to bringing humor, we are also donating a portion of profits to harder hit groups like Turtle Islanders (Indigenous Americans) who have been hit hardest by COVID-19.
Got more questions you’d like answered? Please use our contact form and let us know how we can help!

Do you accept returns?

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Unopened, undamaged games purchased from us within the last 30-days are eligible for return. Please reply to your shipping or confirmation email and we will be happy to help you. Opened and used games will not be accepted or issued refunds

My box arrived damaged.

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If your box arrives damaged please email us at delight@itscontagious.game with photos for an exchange.

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